Hardware reset to use factory firmware
If a firmware update fails, the PCB can be reverted to its factory installed version of firmware, provided the jumpers (close to the MicroUSB connector) remain accessible.
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Unplug the VTAP reader to remove power. [This is important because momentarily connecting HWB while the VTAP reader is powered will reset the software (password) lock.]
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Connect a jumper across HWB.
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Apply power (connect the USB cable to a PC) and wait for the unit to reboot.
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Remove the jumper across HWB.